Shipping & Delivery
Thank you for choosing 70decibel! We strive to make your shopping experience as seamless as possible, including a transparent and reliable shipping and delivery process. 1. Order Processing Time:All orders are processed within 1-2 business days after payment confirmation.Orders placed on weekends or public holidays will be processed on the next business day. 2. Shipping Rates and Methods:We offer a range of shipping options to suit your needs.Shipping costs are calculated at checkout based on the selected delivery method and your location. 3. Estimated Delivery Times:Delivery times vary based on the shipping method chosen and your location.Standard shipping typically takes 7 business days*, while expedited options may be available for faster delivery. Please note that unforeseen circumstances, such as weather conditions or customs delays, may affect delivery times
Return Policy
1.You have 7 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging. 2. How to Initiate a Return:Please contact our customer service team at (customer.service.70decibel@gmail.com) to initiate the return process. Provide your order number, the item(s) you want to return, and the reason for the return. 3. Return Shipping: Customers are responsible for the cost of return shipping unless the return is due to an error on our part or a defective product. We recommend using a trackable shipping service to ensure that we receive your returned item. 4. Refunds: Once we receive your item, we will inspect it and notify you that we have received your returned item.If your return is approved, we will initiate a refund to your original method of payment.Please allow 5-7 Business Days for the refund to be processed. The timing may vary depending on your payment method. 5. Exchanges: If you need to exchange an item for a different size or color, please contact our customer service team at (customer.service.70decibel@gmail.com) . We will do our best to accommodate your request, depending on product availability. 6. Damaged or Defective Items: If you receive a damaged or defective item, please contact us immediately. We will work with you to replace the item or issue a refund. 7. Non-Returnable Items: Certain items are non-returnable, including (Non Warranty Product's). 8. Contact Information: If you have any questions or concerns about our return policy, please contact our customer service team at (customer.service.70decibel@gmail.com). Note: This return policy is subject to change, and any updates will be reflected on this page. Please review our return policy regularly for the latest information. Thank you for choosing 70decibel! We appreciate your business.
Tracking your Order
Once your order has been shipped, you will receive a confirmation email with tracking information. You can track your order's progress through our website using the provided tracking number.
Money Back Guarantee
At 70decibel, we're committed to your satisfaction. If you're not happy with your purchase: Return the item within 3 days. Item must be unused and in original packaging. Contact us at (customer.service.70decibel@gmail.com) with your order number and reason for return. Refund Process: Once we receive and approve your return, expect a refund to your original payment method within 5-7 working days. Exceptions: Non Warranty Items,Item Purchese in Sale. Shipping costs are non-refundable, unless it's our error or a defective product. For questions, reach out to us at (customer.service.70decibel@gmail.com). Thank you for choosing 70decibel!
Privacy Policy
Thank you for choosing 70decibel. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or make a purchase. By using our services, you agree to the terms outlined in this policy. 1. Information We Collect:We may collect personal information such as your name, email address, shipping address, and payment details when you make a purchase or sign up for our newsletter. 2. How We Use Your Information:We use the collected information to process your orders, communicate with you, and improve our services.Your email address may be used to send you promotional offers and updates. You can opt out of these communications at any time. 3. Data Security:We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. 4. Cookies:Our website may use cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, but this may affect certain functionalities. 5. Third-Party Services:We may use third-party services, such as payment processors, to facilitate transactions. These services have their own privacy policies, and we encourage you to review them. 6. Information Sharing:We do not sell, trade, or otherwise transfer your personal information to outside parties unless we provide you with advance notice. 7. Compliance with Laws:We will disclose your information where required by law or subpoena. 8. Your Rights:You have the right to access, correct, and delete your personal information. Contact us at (customer.service.70decibel@gmail.com) for assistance. 9. Changes to This Policy:We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website. 10. Contact Information:If you have questions or concerns about our Privacy Policy, contact us at (customer.service.70decibel@gmail.com) Note: This policy is subject to change, and any updates will be reflected on this page. Please review our privacy policy regularly for the latest information. Thank you for choosing 70decibel!